Terms & Conditions

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These Terms & Conditions apply to your use of www.gcccarcare.com (the "Website") and to all services and payments made with GrandFit Car Care. "GrandFit", "we", "us" and "our" mean GRAND FIT FOR MAINTENANCE AND GENERAL REPAIR OF VEHICLES GARAGE - L.L.C - S.P.C, Abu Dhabi Trade Licence No. CN-5693381, TRN 105050032900003. "You" and "Customer" mean the vehicle owner or the person authorised by the owner to use our services or make a payment. By using the Website, leaving your vehicle with us or making a payment, you agree to these terms. 

GrandFit Car Care provides vehicle servicing, mechanical and electrical repairs, diagnostics, tyres, AC, body and paint work, and related maintenance services in Abu Dhabi, United Arab Emirates. 

• Every vehicle received is recorded on a job card with its registration number, mileage and visible condition.

• We will give you an estimate before starting chargeable work. No work beyond the approved estimate will be carried out without your approval (by phone, WhatsApp, email or in person).

• Estimates are valid for 7 days unless stated otherwise. Prices of parts may change according to supplier availability; we will inform you before proceeding if they do.

• If additional faults are found during the work, we will contact you for approval before carrying out further repairs.

• All prices are in UAE Dirhams (AED) and include VAT where applicable.

• Payment is due on completion of the work and before the vehicle is released, unless a credit arrangement has been agreed in writing.

• We accept cash, bank transfer, and Visa and Mastercard credit and debit cards (in person or online in AED).

• Online card payments are processed by our licensed payment service provider, Network International. GrandFit does not see or store your full card details.

• The cardholder must keep a copy of transaction records and these policies for their reference.

• We will inform you when your vehicle is ready. Please collect it as soon as possible.

• Vehicles not collected within 5 days of notification may incur storage charges.

• Vehicles are released only to the owner or a person authorised by the owner, on presentation of the job card or valid ID, and after payment.

• We use genuine, OEM or quality aftermarket parts as agreed with you.

• Parts supplied and fitted by us carry the manufacturer's or supplier's warranty. Any warranty on our workmanship is as stated on your invoice.

• Warranty does not cover wear and tear, misuse, accident damage, or parts supplied by the customer. Replaced parts will be disposed of unless you ask to keep them in advance.

• Remove all valuables, cash and personal items from the vehicle. We are not responsible for items left inside.

• Inform us of any known faults, warning lights or previous repairs.

• Ensure the vehicle is legally registered and insured.

We take reasonable care of vehicles in our custody. We are not liable for pre-existing damage or faults, loss of personal items left in the vehicle, or delays caused by parts availability or events outside our control. Any complaint about our work must be reported in writing within 7 days of collecting the vehicle.

Our technicians may road-test your vehicle where needed for diagnosis or to confirm a repair.

Customers using the Website who are under the age of 18 shall not register as a user of the Website and shall not transact on or use the Website.

We will not trade with or provide any services to OFAC-sanctioned countries or persons, or to any person or country subject to UAE or United Nations sanctions.

The United Arab Emirates is our country of domicile. These Terms & Conditions are governed by the laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi, and the courts of Abu Dhabi have jurisdiction over any dispute. 

We may change these Terms & Conditions and our other website policies from time to time. Changes take effect when published on this page. Customers should check this page regularly. 

GRAND FIT FOR MAINTENANCE AND GENERAL REPAIR OF VEHICLES GARAGE - L.L.C - S.P.C

Building 1, Plot 77, Sector M37, 35 Al Jazzeem 2 Street, Musaffah, Abu Dhabi 20316, United Arab Emirates

Tel: +971 2 583 2792  |  Mobile: +971 54 353 4000  |  Email: info@gcccarcare.com